Wow. We are chuffed to bits to be finalists in not 1 but 7 categories of the Recommended Agency (RAR+) Awards this year.
We are in the top 10 in the UK (for agencies with fewer than 40 people) for the following categories: Effectiveness, Brand Strategy, Strategic Thinking, Creativity and Innovation, Design, B2B Marketing and Data – that’s why we’ve got a spring in our step.
RAR (Recommended Agency Register) is an organisation which ranks design agencies based on anonymous feedback from the agency’s clients. Because of this criteria, it is well respected within the industry. We are over the moon to be recognised by RAR+ because it proves our clients love what we are doing. We’ve used the reports from the organisation to continually look at how we are working and the ways we can improve our processes and service levels. Since joining RAR we’ve increased our customer service rating from 86% to a very respectable 95%. For a small agency to be in the top 10 in the UK is a fantastic achievement – down to real teamwork.
The RAR Award winners will be announced soon so be sure to follow @WeAreValiant on Twitter for regular updates.